Terms of Service

Thank you for visiting our website and considering our products. Before making a purchase, we kindly ask you to review our Terms of Service to ensure a smooth and satisfactory shopping experience.

1. Product Availability: Our website showcases a wide range of textile craft kits, including needle felting, cross stitch, weaving, embroidery, and felt craft. However, please note that product availability may vary and certain items may be subject to limited stock.

2. Pricing: We strive to provide accurate and up-to-date pricing information for all our products. However, in the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price. We will promptly notify you of any such discrepancies and provide options for a resolution.

3. Order Confirmation: Once you place an order, you will receive an email confirmation with the details of your purchase. This confirmation does not guarantee product availability, but rather acknowledges that we have received your order and will process it accordingly.

4. Shipping and Delivery: We offer reliable shipping services to ensure your products reach you in a timely manner. Please refer to our Shipping Policy for more information on delivery times, shipping methods, and associated costs.

5. Returns and Refunds: We understand that sometimes a product may not meet your expectations. In such cases, we offer a 30-day return policy. To initiate a return, please refer to our Refund Policy for detailed instructions and eligibility criteria.

6. Intellectual Property: All content on our website, including product images, descriptions, and logos, are protected by intellectual property rights. You may not use, reproduce, or distribute any of our content without prior written permission.

7. Privacy and Security: We value your privacy and take all necessary measures to protect your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.

8. Limitation of Liability: While we strive to provide accurate and reliable information, we cannot guarantee the completeness or accuracy of our website's content. We shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

9. Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Bucks County, Pennsylvania.

By accessing and using our website, you agree to comply with these Terms of Service. If you have any questions or concerns, please don't hesitate to contact us at info@handcraftharbor.com. We are here to assist you and provide the best possible shopping experience.